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The testimonials below reflect only some of our clients since the beginning of 2007,
These are truthful and unedited comments. They express both
satisfaction and sometimes pointed dissatisfaction, and that's
a good thing. PragueDiscountHotels appreciates honest, direct responses in order to better its service.
The testimonials below are arranged in reverse chronological order, with the most recent at the top.
From: Maya and Derek Freeman, Chichester, England
Stayed at: Brixen
When: June 2007
Sorry our reply is a couple of weeks late but we just wanted to say that our
holiday in Parague wias fantastic and Hotel Brixen was a lovely clean place
to stay in with helpful staff and spacious rooms. Our pick up service to
and from the airport was also excellent with a friendly and courteous
driver. We would definately book with you when we visit Prague again.
Thank you
Maya & Derek Freeman
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From: Carolyn Budd, Sunderland England
Stayed at: Grand Hotel Praha
When: June 2007
Hi,
We had a lovely time in Prague, its one of the best European cities we have visited for beautiful buildings and history. We really liked our hotel room, very classic and comfortable and opposite the Astronomical Clock.
However, it would have been nice to have tea and coffee making facilities in the room and perhaps more choice in TV channels...BBC One for example.
The food in the restaurant was very disappointing, the breakfasts were almost inedible with undercooked eggs and cold tea. The restaurant should also be non-smoking.
We certainly will return to Prague but will stay at a different hotel where the food is better.
Regards
Carolyn Budd
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From: Keith Grissett, Weymouth, England
Stayed at: Tulip Inn
When: June 2007
We had a good stay at the Tulip Hotel, and the rooms were comfortable and spacious.
We were particularly pleased with the taxi that you booked to meet us at the airport. The driver was probably one of the best we have had - he spoke perfect English, he was very knowledgeable about Prague and the history of the Czech Republic, and he was polite and easy to talk to.
We will be returning again this year, and I will contact you again to make arrangements for us.
Yours sincerely
Keith Grissett
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From: Juliette Hardy-Donaldson, London, England
Stayed at: Corto Hotel
When: June 2007
Hi Katerina,
Thanks for your email. I'm more than happy to recommend Hotel Corto as a good place to stay in Prague. The staff were friendly and polite at all times. There was a problem with their wifi and they tried to sort it out, offering us alternative solutions (local internet cafes)in the meantime until the problem was resolved. The rooms were clean and comfortable - our only complaint would be that the curtains were very thin and so we were woken up every morning by bright sunshine (we had a front facing room) - my sister and her husband had a rear room and so didn't have this problem. The restaurant was good, the location fantastic, and I think overall this hotel provides good value for money. I would stay there again.
I would also say thatPrague Discount Hotels provided us with a great service - no hassles at all - and I would use you again if I came back to Prague (and I hope I do!!!)
Yours sincerely,
Juliette Hardy-Donaldson
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From: Laura Webster, England
Stayed at: Corto Hotel
When: June 2007
Hi Katerina
Thank you for your email. I just wanted to reply and say we had a wonderful time in Prague and will definitely return. I would like to say that the hotel staff were friendly, knowledgeable and helpful during our stay and we would recommend the hotels to others looking to travel to Prague.
Its location makes it ideal and the links with the restaurant also ensure a delicious breakfast and fantastic evening meals if we wished.
Our only points of concern were that initially the hotel was difficult to find as it was tucked away behind the market and maybe a street map may be beneficial for future guests.
The other concern was the noise level over night outside the hotel. We were given a room facing out on to the street and due to the weather and lack of air conditioning in the room we were sleeping with the windows open. Unfortunately the restaurant downstairs when closing was very noisy as it dragged metal chairs repeatedly over the pavement and banged iron gates when locking up.
There was also an issue surrounding the waste disposal lorry being very noisy when collecting the rubbish in the early morning. Although i am aware you may not be able to change the practices of the restaurant or waste collection i feel it is important to make guests aware of the noise especially if there are children staying in the room. Another thought may be to install air conditioning to allow the windows to remain closed and therefore dull a lot of the noise.
Overall we enjoyed our stay. If you wish to discuss these concerns further please feel free to contact me.
Thanks
Laura Webster
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From: Mark Clancy, Leeds , England
Stayed at: Ibis City
When: June 2007
Dear Katerina,
Every service you supplied was perfect, The transfer was on time and the taxi driver made me feel very welcome. The hotel made all the standards, it was clean quiet and good value for money.
Thank you for your your service i would not hesitate to use your service again.
Regards
Mark
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From: Deborah Robson ,Bristol, England
Stayed at: U Suteru
When: June 2007
Dear Ms Novotna
We were very happy with the hotel - location was excellent. Staff were
friendly and the deluxe room was clean and comfortable. Breakfast was
fine with a good choice. If we return to Prague we would stay at U Suteru
again.
Kind regards.
Deborah Robson
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From: Neil Farquharson , Solihull, England
Stayed at: Kampa Garden
When: June 2007
Have stayed at this hotel on my last few trips to Prague, because it is so conveniently located, and reasonably priced. Situated in a quiet location by the canal, the Charles Bridge and the river are only about 2 minutes away. The rooms are spacious and clean and although the buffet breakfast is not spectacular, it is more than adequate.
Neil
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From: David Walker, Rotherham, Engalnd
Stayed at: Brixen
When: June 2007
My wife & i would like to thank you for a wonderful stay in prague the taxi waiting at the airport was a big help we could not fault the hotel & staff we will defiantly use your company again thank you.
Kind Regards
Walker
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From: Jennifer Rimington, Hull, England
Stayed at: Mercure Prague Centre
When: May 2007
Very nice stay thank you. Car waiting at airport with really friendly informative driver. Hotel very nice, good breakfast and return journey to airport went very smoothly and to time.
Thank you.
J. Rimington
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From: Laurence Hawkes, Telford, England
Stayed at: Grand Hotel Praha
When: May 2007
Transfer arrangements were excellent and drivers were both very courteous and informative.
Hotel was of a high standard and ideally situated for main areas of interest. Breakfast was also of a high standard as were the cleanliness of the rooms and the facilities provided. One small area of concern was the distance from reception to the rooms which involved a number of flights of stairs (no lifts available) and a lengthy walk accross landings which would have posed a problem for older or physically challenged guests.
City Sights were interesting and all easily accessible with good public transport links. Prague is definitely a city I would recomend as a sight seeing destination.
Hope the above comments are helpful.
Regards
Laurie & Julie Hawkes
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From: Jeff Radwell, Twickenham, England
Stayed at: Brixen
When: May 2007
Hi
The taxi service to/from airport was great.
The hotel was basic but OK, except our twin room is on the front of the
building on a very busy road (all night). The fitted windows could not
cope with the traffic noise. This needs improving.
Otherwise we had a great weekend.
Regards
Jeff Radwell
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From: Clarkson, Hove, England
Stayed at: Apart City Center
When: May 2007
Hello
The hotel was in an excellent location and was very good value for money, the breakfast in the morning was nice and the taxi drivers you provided arrived on time and were polite. All in all I was very happy with the service I received from PragueDiscountHotels and I would definitely use your website again when I next visit Prague.
Kind regards
Nick
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From: Pat Grant , Cannock, England
Stayed at: U Klenotnika
When: May 2007
I am pleased to say we had a wonderful break in Prague.
The hotel was very clean and very central for everything. Breakfast served was very good and the staff most helpful.
The room was quite small but as we were out sightseeing all the time that was not a problem to us.
Infact we had no complaints at all.
The pick up from the airport saved so much time as did pre booking the return taxi.
We would recommend the hotel and your service to friends.
Regards
Pat Grant.
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From: Chris Shaw, Leeds , England
Stayed at: Brixen
When: May 2007
Hi,
Whilst the hotel was probably good value, the 2 main problems were that it was a bit of a long walk to the old town (which you can't do anything about), and the fact that the room (being at the front) was noisy. We could manage without opening the window, but on warm evenings the the traffic noise would be a major problem if the window had to be opened.
The reception area was a bit smokey due to staff smoking in the area.
The hotel was Ok in other respects.
Regards
Chris
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From: Kate Hyndley,Brighton, England
Stayed at: Kampa Garden
When: May 2007
The hotel was charming and the location very good. It
was also good value for money.
The breakfast was not so good both the food and the
room could be improved but generally was very pleased
and would recommend it
Kate Hyndley
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From: Gillian Appleby, Guisborough, England
Stayed at: Falkensteiner Maria
When: May 2007
Dear Katerina
I am very happy to tell you of my experiences of staying at the Maria Prag. The hotel was excellent and the staff very courteous, friendly and helpful. The hotel's situation was very good being so close to the tourist amenities. The room was very well designed and comfortable with the hotel in general being of a very high standard of cleanliness and if I am ever in Prague again I would have no hesitation staying at this hotel again.
Hope this is helpful.
Eirwen Appleby
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From: Bryan Cowan, Ibstock, Engalnd
Stayed at: Tulip Inn
When: May 2007
Good Afternoon.
I thought the hotel was clean smart and Comfortable. It was a little outside of the main tourist areas and not as convenient as I was led to believe.
The staff could learn lessons in "customer service". Also they were most keen for all items to be paid in cash which I found tedious.
I would not use this hotel again. But would visit Prague again.
Kind Regards
Bryan Cowan
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From: Thomas Fisher, Belfast, England
Stayed at: Ibis Prague Old Town
When: May 2007
Dear, Katerina!
The service i recieved with your company was first class,from the pick up at the airport to leaving the hotel,the hotel was again first class,the only was when we were leaving,we had pre-booked a taxi at a cost of 18 euros with your company,the taxi was unable to come at the required time,so we had to pay for one ourselves,other than that all was first class.i would have no worries about booking with you again.
Yours, Mr T.Fisher.
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From: John Asquith, Bradford, England
Stayed at: Green Lobster
When: May 2007
Dear Katerina,
Thank you for taking the time to contact me.
We had a wonderful time in Prague and I have to say it would be extremely difficult to improve on your service in my opinion.
We were a party of 6 ( 3 couples ) and we all thought the Green Lobster Hotel was fantastic. We had very different rooms but we each thought we had the best one.
Our collection from the airport was prompt and courteous even though our flight was one hour late. When I contacted the number to inform them I was called back twice with updated information. Our pre-booked return journey to the airport was also prompt.
We were delighted by our first visit to Prague and would definitely use your services if we return, which is very likely.
We would also have no hesitation in recommending you to anyone else considering visiting your beautiful city. Please keep up the great service.
Dekuji vam
Yours Sincerely
John Asquith
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From: Phillip Davies, Cheadle, England
Stayed at: Brixen
When: May 2007
The Brixen hotel was clean, comfortable and fairly central and what was generally what we expected. We had three rooms booked with twin beds in each; unfortunately however one of the rooms was only available with a double bed. The double bed fortunately had to separate mattresses and individual quilts and was wide enough to allow myself and my male friend to sleep without getting to personal……..if you get my meaning. Obviously we were not totally happy with this arrangement but managed to cope for our three night stay.
One of the reasons for using your website was that it was easy for me to specify twin rooms, so we were somewhat disappointed by being given a double! The only advantage was that this room was located at the back of the hotel which we found out was a lot quieter then the front and, because there was no air conditioning in the room. This allowed us to sleep with the windows wide open, which was not really an option for our friends who were located at the front of the hotel as the noise from the traffic below made it difficult for then to get to sleep with the windows open, the noise from the traffic being bad even in the middle of the night.
I hope you find this reasonable feedback.
Regards,
Phil Davies
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From: Ginette Luxford, Auckland, New Zealand
Stayed at: Kampa Garden
When: May 2007
Thank you for your email.
I found the hotel of good quality and standard. In particular, the Receptionists were extremely helpful, kind, efficient, polite and I would like you to pass on my thoughts to them.
The only suggestion I have is that you provide a beverage facility, i.e. tea, kettle and milk etc in the rooms.
Other than this, I will be happy to recommend your hotel.
Best regards
Ginette Luxford
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From: Janet Wagstaffe, Caerphilly, England
Stayed at: Harmony
When: May 2007
Thank you for your e-mail.
My husband and I had lovely time in Prague, it is a lovely place.
The Hotel was very nice, our room was spacious and clean and we really enjoyed the breakfast. I t was also very nice to have a mini bar in the room.
There is just one suggestion that I would like to make. I booked the travel to and from the airport and thought that I had paid for the return journey. However when the driver dropped us off we had to pay 500 crowns. The prices was fine but I thought that I had aleady paid. The driver then called his office to check. I am not complaining about the price, I just think that it would be a good idea to let people know that they have to pay at the end of their stay so that they have enough currency left. Luckily I had enough to pay him.
I would also like to say that the driver of the car was very friendly and gave us some good advice. He drove us very carefully and the car was lovely and clean.
So all in all we had a great time and I would recommend you to anyone I know who decides to visit your lovely city.
Regards
Janet Wagstaffe
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From: David Gaskell, Bolton, England
Stayed at: Brixen
When: May 2007
Thank you for a fantastic holiday, the taxi pick up from the airport was a major blessing which would use again and must highly recommend.
Wonderful service all-round for our trip to a wonderful city.
Regards
David
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From: Nicola Windridge , Amersham, England
Stayed at: Waldstein
When: May 2007
Hi,
i thought the Waldstein hotel was beautiful, really traditional and i am so
glad i stayed there. i found your service excellent and you were so helpful.
thank you so much
Nicola Windridge
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From: Janet Horan, Westhoughton, England
Stayed at: Tulip Inn
When: May 2007
Hello
Thank you for your email. We did enjoy our stay very much, we appreciate
the fact that our room was situated in a quite location, otherwise we would
not have been as fortunate. Our room was nice and large and comfortable,
maybe it could have been a little cleaner, more coat hangers would have been
appreciated. The curtains do need to cover the whole of the window to keep
out the light. We did one night go to the bar but there was no drinks
available to us that we requested, that needs to be addressed and it does
make the reception area a little cramped.
The breakfast area and the breakfast was excellent. Hope this is
satisfactory.
Kind Regards Janet
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From: Stewart Brown, Brighouse, England
Stayed at: Red Chair
When: May 2007
Dear Katerina
Thank you for your email.
I should like to complement your company on providing my wife and I with such comfortable accommodation at Red Chair during our stay in Prague.
We found our room quiet, simply furnished but very comfortable, the staff very friendly, curteous and helpful and the inclusive breakfast just what we had hoped for.
Altogether we enjoyed our stay, and being so central for all attractions would certainly choose your hotel for our next visit.
Our only suggested improvement would be a tea/coffee making facility in the room.
Once again many thanks,
Stewart and Janet Brown.
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From: Caroline Peter, Leven, England
Stayed at: Brixen
When: May 2007
Thank you for your email
Both myself and all my friends who stayed at the Hotel Brixen thought it was very good value for money.
Basic but very clean and very conveniently situated to the town. Everything we needed was available and the breakfast was varied as well.
I thought the free taxi from the hotel was a brilliant idea, with the option for the return, which I would recommend.
The fact that there is a metro around the corner is a bonus.
One thing that might make a difference is a small kettle with Tea and Coffee available in the room.
I would definitely stay there again and recommend to others.
Thank you for a wonderful stay.
Caroline Peter & firends.
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From: Shelley Russell, Bristol, England
Stayed at: Express by Holiday Inn
When: May 2007
We were met at the airport by Martin. He was very knowledgeable and gave us some good advice for our stay in Prague. It was very useful being met by someone who spoke such good English and was able to give us tips not only on places of interest that we should see but also on personal safety.
The housekeeping staff should be complimented. Our room was spotlessly clean when we arrived, and the chambermaid managed to thoroughly service our room each day whilst we were at breakfast with us never even seeing them.
The only down side to our hotel stay was that the air conditioning in our room did not work at all during our whole stay. As the weather was so hot this did make the conditions in our room quite unpleasant. On the first day of reporting the fault we were told that the engineer had been called out and the air con should be mended the next day. The following day we were told that as we were the only people whose air con wasn't working, they wouldn't call out an engineer just for us. They really weren't interested - we weren't even offered the option of moving to another room. The reception staff really could not have been any more unhelpful if they had tried.
Other than this issue our stay at the Hotel was pleasant
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From: Susan Bowles, Fareham, England
Stayed at: Brixen
When: May 2007
Hi there
Thank you very much for all your help with booking our hotel in Prague. The Hotel was excellent, especially the breakfasts, the staff were very helpful and the taxi service to and from the hotel worked out perfectly. Hotel Brixen is in a very good position for access to everything on the Old town square side of Prague and it is easy to get trams round to the castle and the other side of the river as well. We had a very good time.
The only downfall was that one of our party had her purse stolen on the metro, we can't emphasise enough how careful people should be with their belongings as these pickpockets are so very clever!
Many thanks again, please pass on our thanks to the Hotel as well.
Best wishes
Sue Bowles
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From: Andrew Murray, Gullane, England
Stayed at: U Suteru
When: April 2007
U Seturu - lovely, charming character in great central location.
Friendly and helpful reception staff. We also felt the offer of a free
taxi from airport was a good deal.
Thanks
A Murray
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From: Ulf Karlsson, Brussels, Belgium
Stayed at: Ibis Old Town
When: April 2007
UNo specific remarks from my side, which means I'm completely satisfied with my
stay in Prague, including the hotel. Good location, good price and good service
level (ofcourse judged on the basis of being a kind of 'discount' hotel).
Thanks again for your help with the booking.
Best wishes,
Ulf Karlsson
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From: Terence Casey, Pudsey, England
Stayed at: Ibis Old Town
When: April 2007
Thank you very much for your kind wishes. We had an excellent time in Prague. The hotel was very good indeed, modern, clean and very convenient for the centre of the city. It was also excellent value for money, I will indeed like to stay there again and I would encourage friends and colleagues to stop there and if not book a hotel through your service.
Many thanks
Terry Casey
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From: Elizabeth Church, Holymoorside, England
Stayed at: Ibis Old Town
When: April 2007
Feedback re Prague
The Ibis hotel was good, excellent breakfasts, brilliant
location, fabulous city.
Thanks Elizabeth
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From: Ceri Lewis , Swansea, England
Stayed at: Brixen
When: April 2007
Excellent value for money. Friendly accommodating staff and decent accommodation. The only concern related to the door adjoining our room with next door-poor sound insulation. Perhaps this could be mentioned in your room description so that customers may choose not to have this in their room. We really enjoyed our stay with you and would use your services again - online arrangements worked like clockwork.
Kind regards,
Ceri and Ruth
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From: John Mc Intyre,The Fairgreen, England
Stayed at: Svaty Jan
When: April 2007
Greenings from Ireland
Re your e mail may i say my friends add i had a very enjoyable stay in
your hotel. We found the hotel very comfortable, clean and your staff very
nice, helpful and friendly to deal with. A few things I would change. (1)
would you not put brackets on wall to hold up the show so as not to have to
hold it in your hand. (2) Would you not get rid of CNN and get Sky it is
better for sports results. (3) Would cost much to have eggs for breakfast,
I will recommend your hotel to friends and tell how we enjoyed our self in
your hotel.
Yours Sincerely
John H Mc Intyre
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From: Alan Bennett,Gloucester, England
Stayed at: Tulip Inn
When: April 2007
We enjoyed our stay in Prague and in particular the Tulip Hotel. The facilities were excellent and the staff courteous and helpful.
Regards Alan.
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From: Jeanette McBratney,Glasgow, Scotland
Stayed at: Brixen
When: April 2007
Dear Nina,
My sisters and I really enjoyed our visit to Prague. The Brixen Hotel was very nice and in an excellent location to get access to all the places we wanted to visit. The staff was friendly and the accommodation was of a high standard. The breakfasts were adequate and our only concern was that we would like a room to the rear if we were to return, as the noise from the traffic at the front was extremely loud during the night when we had to open the windows due to the warm weather we were lucky to have. I am sure I will return to Prague and I would certainly be pleased to stay at The Brixen Hotel. I was also impressed by your company arranging a free taxi from the airport as well as booking our taxi for the return journey. This made our journey so easy. Booking the whole holiday on line was so easy and I will definitely do it again.
Regards Jeanette McBratney
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From: Henry Wright, Burntwood, Engalnd
Stayed at: Red Chair
When: April 2007
Thank you for your e-mail the other day concerning our stay in Prague.
Hotel Red Chair very clean and staff friendly and helpful on where to eat and go at night. Breakfast nice but we like our bacon and eggs (englishmen Ha!)
Taxi from airport on time and friendly/informative driver who we had the year before as well.
Service from yourselves very good as you always came back to us.
Two of us may be coming back in June so could you please confirm if Red Chair has a twin room (No 2 if possible) from the 14th June arrive until 17th June depart and how much it would be. Thank you
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From: Paulyn Woodburn,Paris, France
Stayed at: Apart Hotel Vodickova
When: April 2007
As requested, we're pleased to send you our feedback on our Prague holiday.
The service of PragueDiscountHotels was very professional - prompt replies and action, and also we were very happy with the alternative hotel you proposed, ie. Vodickova Apt, as our first choice of Ibis Old Town was not available.
The apartment-hotel was very well-located, next to metro and tram stop, and also within easy walk to the old town square, to shops & restaurants. The suite we had was excellent, because the loft bedroom and the bedroom-cum-living room, was perfect for our family - ie. 2 adults and 2 children. It was clean, well maintained and had a well-equipped kitchen. The only thing we could have asked for, was an additional electric fan, as it was a warm week that week, and there was only one small table fan. Since this suite is on the top floor, there were only small windows and there was not much breeze.
The airport pick-up and transfer both ways was very reliable and smooth.
All in all, we had a great and smooth holiday in Prague and we won't hesitate to recommend your services to our friends.
Best regards,
Paulyn
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From: Stacey Ward, Nottingham, England
Stayed at: Apart Hotel Vodickova
When: April 2007
Nina,
I cannot emphasize enough how happy we were with the apartment. It was immaculately clean, VERY spacious and the staffs were very helpful and friendly. Also the location was fantastic, we could not had wished for better. Our only wish would have been to have had a balcony as the weather was amazing, having said that there is so much to see in Prague we hardly stayed in. I am going to take my boyfriend there later this year and will definitely use the Vodickova apartments, especially with the 10% discount given after your first visit.
Many thanks for making our weekend so amazing.
Regards
Stacey Ward
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From: Raymond Washer, Poole, England
Stayed at: Tulip Inn
When: April 2007
To Nina
We had a fantastic time in Prague. The Hotel was first class and was excellent value for money. The staffs were very helpful, the food was good and the rooms were extremely comfortable and clean. Your driver was waiting for us at the airport and was very friendly and pointed out all the sights on the way. We will certainly book through you again and we have already recommended you to friends who are planning a visit to Prague.
Best Wishes Raymond Washer
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From: Stephen Bell, Chellaston Derby, England
Stayed at: U Suteru
When: April 2007
It was basic, but comfortable and clean hotel. All the staff I met was very helpful and friendly even when I came in very late one morning after too many beers. It was ideal for my needs. It is central and close to all main sites in Prague. I would recommend it anyone who wants a cheap place to stay in Prague.
Thanks
Steve
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From: Marie Costigan, London, England
Stayed at: U Suteru
When: April 2007
Dear Nina - We had a terrific break, thank you very much. Prague is a beautiful place - and I only hope the English lager-louts do not spoil it!
The service we enjoyed from Prague discount hotels was excellent. The hotel itself was good value with a good buffet breakfast included in the price; a good choice for business travelers, I would say, as it was so close to the station and Wencelaus Square. It was a little further from the Old Town than I had thought from looking at the maps, but easily within a comfortable 15 min walk.
There is nothing else I can suggest, really. Keep up the good work and I hope to visit you again at some point.
Best wishes,
Marie
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From: Maria Baker, Kendal, Cumbria, England
Stayed at: Ibis Old Town
When: April 2007
Thank you for your email, I would like to say that we had a very enjoyable stay in Prague and the hotel was excellent, my only small complaint is that it would have been nice to have had a hand towel each as well as one bath towel each.
I have recommended you to all my associates and friends, because the service pickup etc. was very good. We will use you again if we visit Prague. (Hope we do.)
Best wishes
Maria Baker
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From: Kenneth Kirsop, Newcastle Upon Tyne, England
Stayed at: Kampa Garden
When: April 2007
We had a very good stay. Hotel is well positioned and clean and tidy. I feel the hotel would benefit if they had a small cafe/bar and lounge.
Regards
Ken and Lynne Kirsop
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From: Jan Kopowski, Selby, England
Stayed at: Kampa Garden
When: April 2007
Very pleased with all that was arranged. Will hopefully contact you regarding a return visit, soon
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From: Phillip Harrispon, Tomworth, England
Stayed at: Bishops House
When: April 2007
We Visited Prague at Easter weekend. We loved your city and enjoyed our stay at your hotel. We liked our room but tea/coffee making facilities would have been nice. Breakfast was nice and service friendly. The hotel was in a brilliant position to visit everything around. We would like to visit again one day.
Many Thanks
Mr P and Mrs J Harrison
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